Report Misuse

We take user safety and the integrity of our Matrimony Website www.expressrishta.com seriously. If you come across any misuse, harassment, or inappropriate behavior while using our website, we provide a "Report Misuse" feature to ensure a safe and secure environment for all users. Please review the following guidelines on how to report misuse:

1. Identifying Misuse:

Misuse may include, but is not limited to, harassment, offensive content, impersonation, fraudulent activity, spam, or any behavior that violates our Terms and Conditions.

2.  Reporting Misuse:

If you encounter any instance of misuse, promptly report it using the "Report Misuse" feature or contact our customer support team through the designated channels provided on our website.

3.  Providing Relevant Information:

When reporting misuse, please provide as much relevant information as possible, including the username or profile details of the person involved, the nature of the issue, and any supporting evidence or documentation.

4.  Confidentiality and Privacy:

We respect your privacy and handle all reports with the utmost confidentiality. Your identity will not be disclosed to the reported party unless required by law or as necessary for investigation purposes.

5.  Investigation and Action:

Upon receiving a report of misuse, we will conduct a thorough investigation to determine the validity of the complaint. We reserve the right to take appropriate actions, which may include warning the reported user, suspending or terminating their account, and/or cooperating with law enforcement authorities if necessary.

6.  False Reporting:

False or malicious reporting is strictly prohibited and may result in disciplinary action. We encourage users to report only genuine cases of misuse to maintain the integrity of the reporting system.

7.  No Liability:

While we strive to take appropriate actions in response to reports of misuse, we cannot guarantee the behavior or actions of individual users. We shall not be held liable for any damages, losses, or consequences arising from the actions or behavior of users on our website.

8.  Continuous Improvement:

We continuously work towards improving our reporting mechanisms and maintaining a safe environment. Your feedback and suggestions regarding the reporting process are valuable and welcomed.

If you have any questions or concerns regarding the "Report Misuse" feature or need further assistance, contact our customer support team at info@expressrishta.com